These Terms and Conditions govern your use of the nurtar online gaming platform at nurtar.app. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to these terms in full.
A plain-language summary of the most important commitments nurtar makes to you and that you make to nurtar. The full legal text follows below.
All nurtar accounts are restricted to players aged 21 and above, in compliance with PAGCOR regulations. Age is verified during KYC. Accounts opened by or on behalf of minors will be permanently closed and any balances forfeited in accordance with Philippine gaming law.
Each player may hold only one nurtar account. Duplicate accounts will result in suspension of all accounts involved and forfeiture of balances. If you believe a duplicate account was created in error, contact nurtar Support at [email protected] immediately to resolve it.
nurtar operates under a valid PAGCOR license. All game outcomes, RTP figures, and payout processes are subject to ongoing PAGCOR oversight and independent audit. Your account funds are held on a regulated platform with consumer protection obligations enforced by Philippine law.
Minimum deposit is ₱100. Withdrawals are processed to the same payment method used for deposit wherever technically possible. Withdrawal requests are subject to identity verification completion. No fees are charged by nurtar on standard GCash or Maya withdrawals.
All bonuses and promotions offered by nurtar are subject to specific wagering requirements and expiry dates communicated at the time of the offer. Bonus funds are distinct from real-money funds and cannot be withdrawn until wagering requirements are met. Misuse of bonuses may result in account suspension.
Every nurtar account holder has the right to set deposit limits, loss limits, session time limits, and to request self-exclusion at any time. These tools are available directly in account settings. nurtar is required by PAGCOR to act on responsible gaming requests promptly and without penalty to the player.
By accessing, registering on, or using the nurtar platform available at nurtar.app, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), together with the nurtar Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all players who access nurtar, whether you are a registered account holder or a visitor browsing the platform. Continued use of the nurtar platform following any amendment to these Terms constitutes acceptance of the revised Terms.
If you are using nurtar on behalf of a third party, you confirm that you have the authority to bind that party to these Terms and that you accept these Terms both personally and on behalf of that party.
To open and maintain a nurtar account, you must satisfy all of the following eligibility requirements at all times:
To place real-money wagers on nurtar, you must register a personal account. You agree to provide accurate, complete, and truthful information during registration and to keep your account information current at all times.
You are required to provide your full legal name as it appears on your government-issued identification, a valid date of birth, a unique email address, a valid Philippine mobile number, and a preferred payment method. nurtar reserves the right to request additional information at any time to confirm the accuracy of the details provided.
nurtar is required by PAGCOR regulations to verify the identity of all account holders before processing withdrawals. KYC verification requires the submission of:
Withdrawals will not be processed until KYC verification is complete. nurtar processes KYC submissions within 24–72 hours under normal operating conditions. If your KYC is rejected, you will be notified with reasons and given the opportunity to resubmit.
Each player may hold only one active nurtar account at any time. If multiple accounts are identified for a single player, nurtar reserves the right to close all duplicate accounts, consolidate or forfeit any balances held in those accounts, and restrict the player from opening future accounts.
You are solely responsible for maintaining the confidentiality of your nurtar account credentials, including your username, password, and any two-factor authentication codes associated with your account.
You agree to:
nurtar will never ask for your password via email, SMS, or chat. Any communication requesting your nurtar login credentials should be treated as a phishing attempt and reported to nurtar Support.
nurtar accepts no liability for losses resulting from your failure to maintain account security in accordance with these requirements, provided that nurtar's own systems have not been compromised.
nurtar accepts deposits via GCash, Maya, BPI, BDO, UnionBank, USDT TRC20, Coins.ph, and 7-Eleven CLiQQ. The accepted payment methods available to your account may vary depending on your location and account verification status.
The minimum single deposit is ₱100. There is no maximum deposit limit for standard accounts; however, high-value deposits may trigger additional verification requirements in accordance with PAGCOR's anti-money laundering obligations. Deposits via GCash and Maya are credited to your account balance within seconds of confirmation.
All deposits are accepted and credited in Philippine Peso (PHP / ₱). Deposits made via USDT TRC20 are converted to PHP at the prevailing exchange rate at the time of deposit confirmation. nurtar does not charge conversion fees on USDT deposits; however, third-party blockchain transaction fees may apply.
By depositing funds to your nurtar account, you confirm that those funds originate from lawful sources and that you are the authorized user of the payment method. nurtar may request source-of-funds documentation for deposits exceeding applicable PAGCOR thresholds as part of its anti-money laundering compliance obligations.
Withdrawals from your nurtar account are subject to KYC verification completion. Unverified accounts cannot process withdrawals.
The minimum withdrawal amount is ₱200. Standard GCash and Maya withdrawals are processed within 5 minutes of approval under normal operating conditions, 24 hours a day. Bank transfer withdrawals (BPI, BDO, UnionBank) are processed within 1–3 business days. nurtar does not charge withdrawal processing fees on standard transactions.
Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible, in compliance with anti-money laundering requirements. Where this is not possible, nurtar will contact you to arrange an alternative withdrawal method that passes identity verification.
nurtar reserves the right to conduct additional verification checks before processing withdrawal requests. This may include requesting updated identity documents, proof of payment method ownership, or source-of-funds documentation. Withdrawal requests subject to review will be processed within 72 hours of all required documentation being received.
Bonus funds are not withdrawable until all applicable wagering requirements have been met. Real-money funds deposited by you are always withdrawable, subject to verification requirements and any applicable cooling-off periods under responsible gaming settings you have activated.
From time to time, nurtar offers bonuses, free spins, cashback, and other promotional incentives to eligible players. All promotions are subject to the following general terms, in addition to any specific terms communicated with the individual promotion.
nurtar offers a range of gaming products including slot games, live casino table games (baccarat, roulette, blackjack, Dragon Tiger, Sic Bo), bingo, fish arcade games, and where available, sports betting and sabong. Each game category is governed by specific game rules accessible within the game interface.
All slot and virtual table games offered through nurtar use certified Random Number Generator (RNG) technology that has been independently tested and certified by accredited testing laboratories. Published Return-to-Player (RTP) percentages are verified figures. nurtar does not manipulate game outcomes.
Live casino games at nurtar are operated via genuine video streams from a professional dealer studio. All dealing procedures, shuffle protocols, and outcome recording are conducted in accordance with PAGCOR's technical standards for live casino operations. Live game streams are recorded and retained for audit purposes.
In the event of a technical malfunction during a game round — including disconnection, server error, or game software failure — nurtar's policy is to void the affected game round and refund the wager to the player's account balance. Where a game round has been fully completed before a malfunction is detected, the result stands. nurtar is not liable for losses resulting from internet connectivity issues on the player's side.
If you believe a game result at nurtar is incorrect, you may raise a dispute by contacting nurtar Support within 72 hours of the disputed game round. nurtar will review the game log and provide a written response within 5 business days. All game round results are logged and retrievable for the purposes of dispute resolution.
The following conduct is strictly prohibited on the nurtar platform. Violation of any of these prohibitions may result in immediate account suspension, balance forfeiture, and reporting to the relevant Philippine authorities:
nurtar is committed to providing a safe gaming environment and complies fully with PAGCOR's Responsible Gaming Framework. The following tools and protections are available to all nurtar account holders:
nurtar staff are trained to identify problem gambling indicators and may proactively reach out to players whose behavior suggests gambling may be becoming harmful. You can also contact nurtar Support directly to discuss any concerns about your gaming activity — all conversations are confidential.
All content on the nurtar platform — including but not limited to software, source code, game content, graphics, text, logos, trademarks, and the nurtar brand name — is the exclusive property of nurtar or its licensed content providers, and is protected by applicable Philippine and international intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the nurtar platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publish, transmit, scrape, reverse-engineer, or create derivative works based on any nurtar content.
Any unauthorized use of nurtar intellectual property will result in immediate account suspension and may expose you to civil and/or criminal liability under Philippine law.
To the maximum extent permitted by Philippine law, nurtar's aggregate liability to any player for any claims arising from the use of the platform shall be limited to the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.
nurtar shall not be liable for:
Nothing in these Terms limits nurtar's liability for fraud, gross negligence, wilful misconduct, or death or personal injury caused by nurtar's negligence.
nurtar collects, processes, and stores personal data in accordance with its Privacy Policy, available at nurtar.app/privacy-policy, and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
By creating a nurtar account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, PAGCOR compliance reporting, responsible gaming monitoring, and direct marketing communications (from which you may opt out at any time).
nurtar does not sell your personal data to third parties. Data is shared only with authorized service providers operating under confidentiality obligations, PAGCOR and other Philippine regulatory authorities where legally required, and payment processors necessary to execute your transactions.
nurtar reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players by email to their registered address and/or by a prominent in-platform notification at least 14 days before the change takes effect.
Non-material changes — such as corrections of typographical errors, clarifications of existing provisions, or changes required by applicable law — may take effect immediately upon publication. The effective date displayed at the top of this document reflects the date of the most recent material revision.
Continued use of the nurtar platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must close your nurtar account before the effective date and withdraw any remaining balance.
You may close your nurtar account at any time by contacting nurtar Support at [email protected]. Upon account closure, any verified real-money balance remaining in your account will be refunded to your registered payment method after deducting any outstanding amounts owed to nurtar.
nurtar reserves the right to suspend or permanently close your account without prior notice if:
In cases of account closure due to verified fraud or prohibited conduct, nurtar reserves the right to withhold the account balance pending investigation and potential forfeiture in accordance with Philippine law.
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms, your use of the nurtar platform, or any transaction on your account shall first be submitted to nurtar's internal dispute resolution process by contacting [email protected]. nurtar will acknowledge your complaint within 48 hours and provide a substantive response within 10 business days.
If a dispute cannot be resolved through nurtar's internal process, either party may escalate the matter to PAGCOR's player dispute resolution mechanism, which governs disputes on PAGCOR-regulated online gaming platforms. Players retain the right to bring claims before the appropriate Philippine courts of competent jurisdiction.
For questions or concerns regarding these Terms and Conditions, or to exercise any rights provided herein, please contact nurtar Support:
When contacting nurtar Support regarding a legal or compliance matter, please include your account username, a clear description of the issue, and any relevant supporting documentation. This will help nurtar resolve your matter as efficiently as possible.
Now that you know the rules, you know what nurtar stands for. Slots, live casino, bingo, and more — all PAGCOR-regulated, all in Philippine Peso.